NORTHWEST PLUMBING SERVICES

Northwest Plumbing Services Reviews

The Sass family standing together outdoors beneath a tree
The Sass family — rooted in St. Helens since 1991.

Choosing a plumber is a practical decision: you want clear communication, careful work, and a team that understands the Northwest. Northwest Plumbing Services is family-owned by David and Mindy Sass and has served customers since 1991. This page introduces customer feedback; the parent site will add the actual review quotes separately. If you are comparing plumbers in St. Helens or Columbia County, use the notes below to decide what to ask when you call.

Service availability, scheduling, and project fit can vary. Contact the St. Helens office to confirm current options. No online review quotes are included in this introduction.

A local team with a straightforward approach

Good plumbing service starts with understanding the problem before discussing the fix. Describe what you are seeing, where it is happening, and whether it affects water use or a business operation. The office can clarify the next step and whether the work fits our services.

We work with homeowners, builders, property owners, and commercial customers.

  • Family-owned by David and Mindy Sass
  • Established in 1991
  • Oregon CCB#77141

Work customers commonly ask us about

Our verified offerings include plumbing repairs; pipes, faucets, toilets, and disposals; water and drain lines; repiping; tank or tankless water heaters; remodels; new construction; commercial plumbing; and accessible low-threshold Bestbath showers.

For a larger project, gather plans, photos, fixture information, or previous repair notes.

How to use reviews when choosing a plumber

Look for feedback about communication, workmanship, cleanup, and explanations. Your piping may differ from another customer’s, so a review cannot replace a conversation about your conditions. Ask what the visit includes and which solutions may fit.

The office can confirm current availability, service boundaries, and project fit.

  • Describe the symptom and its location
  • Ask which service category best matches the problem
  • Confirm scope, scheduling, and next steps with the office

Talk with the St. Helens office

Have a question or project to plan? Call (503) 366-1323 or email office@nwplumbingservices.com. The showroom is at 1271 Columbia Blvd, St. Helens, OR 97051; mailing address: PO Box 492, St. Helens, OR 97051. Ask the office to confirm service availability.

Questions about your project

Where does Northwest Plumbing Services serve?

The company is based in St. Helens and serves customers in the Northwest. Call the office to confirm whether your address and project are within the current service area.

Can I submit a review here?

This page introduces customer feedback, while the parent site adds the actual review quotes. Contact the office if you need help with review questions or service follow-up.

What should I ask before scheduling plumbing work?

Explain the symptom or project, ask whether the requested work is offered, and confirm the expected scope and scheduling details with the office.

Back to all services & guides

Customer comments

Neighbor reviews

Read the customer quotations shared with Northwest Plumbing Services. Visit Google reviews.

“Dave & Mindy + Team are the best! Responsive and local. I highly recommend!”
— Aaron Majors
“In both cases the work was done promptly, they cleaned up after themselves and their workers know their stuff. We are very happy with the results. Good communication and reasonable up-front pricing.”
— Ray Bartley
“Savanah was so helpful to get a tech out to our house ASAP for a plumbing emergency. Wes was the tech, very prompt, friendly, professional and rectified the issue quickly. NW Plumbing will always be our first call in the future!! Highly recommend!!”
— Wendy R
“NW Plumbing is the best! They are local and care about the Columbia county community. Dave, Mindy, savannah, Cody, Stan... Everyone we've ever worked with at NW Plumbing has been fantastic.”
— Alison Kangas
“They did a bunch of little stuff in my house, plus fixed a tub leak and refinished my shower. Very happy with the work. Thank you”
— Rage Dashboard
“The plumber was awsome! He was short a part on the truck and let me run to Ace hardware why he worked. That alone saved me over 50 dollars. I highly recommend this buisness!”
— Tom Hays
“They are skilled and helpful.”
— Mary Wells
“Always wonderful working with this company. They are fast and efficient.”
— April godden
“Great company.”
— Victoria King
“Always a great experience with NW plumbing!! Highly recommend”
— Matt Kneeland
“Outstanding service! Very high quality work and parts”
— Elizabeth Harrison
“Great and friendly”
— george ott
“Always friendly and gets the job done!”
— Jamie Gatlin
“High quality work, professional staff all around, and prompt service.”
— Justin Engstrom
“Next morning service on a water heater replacement. Charged exactly as quoted.”
— DMH
“They are locally owned. They try to keep the cost affordable for their clients and perform top notch work. I will always use them and will recommend to everyone.”
— Lorraine Flowers
“Very responsive and great customer service.”
— Marcia Davey
“On time. Good work. Friendly Plumber, fair prices and the products we in stock and exactly what I was looking for.”
— David Esterline
“Just the best”
— Richard Olson
“Honest ,thorough, timely ,quality work!!! Also really nice to have a plumber out and not feel taken advantage of when I got the bill, well worth the cost!! Many thanks to Northwest plumbing services I will be using them for all my needs in the future!! Thank you!”
— T
“Always quick to respond. Good work.”
— Joseph Mihelich
“Great company and staff. Locally owned and operated.”
— Bill Perkins
“Good service great people”
— Dave Pisha
“Cody came out this afternoon to replace a section of my sink drain line that had 3 separate cracks in it and was leaking into my crawl space. He had the job done in a hour. I will be using NW plumbing in the future and would recommend them to anyone in need of a plumber.”
— Jerad Treanor
“I've used Dave and his crew several times, for remodeling and repair jobs. They're the best!”
— Jim Lykins
“They have helped me with several projects and leaking valves. Truly great people and they back up the products they use. also replaced my water heater and Mindy helped me with all the rebates. Thank you for your wonderful service!”
— Dorinda Aschoff
“Speedy and amazing staff”
— Melissa Hylton
“Best around, great people and owners are super, highly recommend, top shelf!”
— Chris Lantaff
“We contracted with Mindy and Dave to replumb our little remodel. They sent us Stan. What a talented, hard working and friendly plumber Stan is. We are grateful for all the patience, advice and their working with us throughout our remodel. Cheryl and I recommend them to you without reservation.”
— John Collette
“On time. Done in minutes!! Highly recommend!!!”
— Chuck “Irishpopeye” O'leary
“Great service. Went out of their way to help.”
— J T
“Excellent service, repaired broken sewer line same day!”
— Tom Halligan
“They accomodated the appt for a time that I needed, Tom was very professional, told me and showed me what the problem was, had the parts with him to fix it and the charges were very reasonable.. Would use them again if needed, would highly reccomend!”
— coffee girl
“Hired them to replace hot water heater. Very professional. Very happy with results. I would recommend to anyone looking for a plumber”
— Enrique Garcia
NORTHWEST PLUMBING SERVICES

Tell us what’s happening.

Talk with our St. Helens office about your property, the work you are considering, and current appointment availability.